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ESG REPORT

2025 / 2026

Midland Heart has been continuing to provide quality safe and affordable homes, and services that put tenants at the heart of what we do.

This ESG Report summarises our environmental, social and governance (ESG) performance for 2025/26, showing how we are delivering against our new tenant-led Sustainability Plan, investing in our homes and services, reducing carbon emissions, creating social value, and maintaining strong governance, assurance, and transparency.

The report begins with an overview of our new Plan, tenant and stakeholder priorities, standards, risk, and governance, before moving into our performance across three core areas:

The homes
we rent

How we are improving the energy efficiency, safety, comfort, and affordability of existing homes.

The homes
we build

How we are delivering new affordable homes, embedding energy efficiency, and creating long-term social value.

The way
we work

How we are strengthening our workforce, value for money, and sustainable finance to deliver investment and improve services for tenants.

The report also includes our response to the Sustainable Reporting Standard for Social Housing, updates on sustainable finance performance, and supporting appendices covering assurance, standards, and carbon reporting methodology.

Our Core Performance

Environmental, Social & Governance 2025 / 2026

0 %
(up 4%) of our homes are now EPC C or above
£ 0 m
invested in delivering energy efficiency improvements in our existing homes
0 tonnes

CO2 emissions reduction for scope 1&2 putting us within a Paris aligned target

0
new affordable homes are all at EPC B or above (30% achieved EPC A)
0 %
overall tenant satisfaction

SHIFT

Environment Gold award 2026

0 %
TPAS score and accreditation confirmed

G1 V1 C1

from the Regulator of Social Housing