Introducing our
new corporate plan
Our new corporate plan to 2030 is ambitious. We want to deliver the very best outcomes for our tenants, our colleagues and our stakeholders and this is aligned to our core charitable and social aims.
Our new corporate plan to 2030 is ambitious. We want to deliver the very best outcomes for our tenants, our colleagues and our stakeholders and this is aligned to our core charitable and social aims.
This means we need to continue to make sustainable investments in new and existing homes, tackle diverse needs, have a greater local impact, do things right first time, be more responsive, enhance our digital offering, and deliver new ways of working through empowering colleagues.
We will make record investments of c£300m in our existing homes and a gross c£500m in the building of new energy efficient affordable homes.
Homes that enable modern living
Improving the quality of existing homes is the cornerstone of this new corporate plan and the most important priority for our tenants. We will be doing much to tackle our aging stock, bringing together our plans for component replacements, retrofit and meeting tenant expectations to enable modern living.
Quality services and local impact
We will remain focused on providing high quality and tenant-centric services, while strengthening our approach to local neighbourhood management by having greater frontline presence and impact in the local areas where we work.
Financial resilience and sustainable growth
We want to continue to improve the overall quality of our homes through the provision of new social, affordable and shared ownership units. To deliver the levels of investment needed we need to ensure that our plan is costed and we have the necessary financial capacity.
One team working together for our tenants
To deliver this corporate plan we will embed a tenant-centric culture with empathy, honesty, reliability and professional curiosity being key to delivering the best homes and services for tenants.
