MAKING A
Positive Impact
For our Tenants
Between now and 2030, we are substantially increasing investment in our homes to over £300m. This is in addition to the £134m we have already invested over the last five years. We have also set our sights on improving the EPC rating of around 6,000 of our homes from Band D to Band C by 2030.
We are one of the first housing associations to establish a specialist team to deal with damp and mould. We are proactively using data and preventative measures, such as sensors, and engaging with tenants, to deliver on our objectives in the long-term.
We also identified a cohort of tenants that have experienced recurring damp and mould over several years, despite there being no structural issues with their properties. We are contacting these tenants to help them on wider scale as part of our Healthy Homes study.
We help vulnerable tenants stay in their homes by offering tenant-focused support, working in collaboration local authorities and providing a financial helping hand via our Money Advice Service and Tenant Hardship Fund.
